Cookies Policy

LUSUP JAPAN Co., Ltd. (hereinafter referred to as "the Company") utilizes Cookies and similar technologies on its website and online store (hereinafter collectively referred to as "this Site").

This Cookie Policy explains an overview of the Cookies used by the Company, their purpose of use, and how customers can manage them.

Article 1: About Cookies and Similar Technologies

A Cookie is a small information file that is stored on your computer, smartphone, tablet, or other device when you browse a website.

By using Cookies, this Site can identify the browser and device you are using, and record your login status, input content, display settings, browsing history, and other usage information.

"Cookies and similar technologies" in this policy include, in addition to Cookies, pixel tags, web beacons, local storage, advertising identifiers, and other similar technologies.

Some Cookies and similar technologies are set by the Company, while others are set by external service providers used by the Company.

Article 2: Information Acquired via Cookies and Similar Technologies

The Company may acquire the following information through Cookies and similar technologies:

  1. IP address
  2. Cookie identifiers and other device identification information
  3. Information about the device, OS, and browser being used
  4. Date and time of access to this Site
  5. Information about pages and products viewed
  6. Operation history within this Site
  7. Information about the source of traffic to this Site and search queries
  8. Information about purchases, items added to the cart, and other usage statuses
  9. Information about ad displays, views, and clicks
  10. Other information about the usage status of this Site

This information alone typically cannot directly identify your name or address.

However, by cross-referencing this information with membership information, order information, inquiry information, or other information, specific customers may be identifiable. In such cases, the Company will treat such information as personal information in accordance with its Privacy Policy.

Article 3: Purpose of Using Cookies and Similar Technologies

The Company uses Cookies and similar technologies for the following purposes:

1. Providing functions necessary for the operation of this Site

They are used to provide functions necessary for the normal and safe use of this Site, such as displaying the Site, saving items to the cart, order procedures, payment processing, maintaining login status, and preventing unauthorized access.

Disabling these types of Cookies and similar technologies may prevent some or all parts of this Site from functioning normally.

2. Improving convenience and functionality

They are used to record customer settings and selections, such as language, region, and display content, to enable more convenient use of this Site during subsequent visits.

3. Analyzing access status

They are used to analyze the number of visitors to this Site, pages viewed, time spent, traffic sources, devices used, customer behavior leading to purchases, and other usage statuses.

The results of these analyses are used to improve the structure of this Site, products, services, information provision, and customer experience.

4. Advertising and marketing

They are used to display products or advertisements tailored to customer interests based on their browsing history, purchase history on this Site, reactions to advertisements, and other usage statuses.

They may also be used for measuring the effectiveness of advertisements implemented by the Company, optimizing ad delivery, and analyzing marketing activities.

5. Security and fraud prevention

They are used to detect, prevent, and investigate fraudulent orders, fraudulent payments, unauthorized access, unauthorized use of accounts, and other fraudulent activities.

Article 4: Types of Cookies and Similar Technologies

Cookies and similar technologies used on this Site are broadly categorized into the following types:

1. Essential Cookies

These are Cookies necessary for providing the basic functions of this Site, such as displaying the Site, cart functionality, order procedures, payment, and security.

Essential Cookies may not be able to be disabled from the Cookie settings screen as they are necessary for the provision of this Site.

2. Functionality Cookies

These are Cookies that remember customer-selected language, region, display settings, and other content to improve the convenience of this Site.

3. Analytics Cookies

These are Cookies used to analyze customer usage of this Site and to help improve the Site, products, and services.

4. Advertising and Marketing Cookies

These are Cookies used for displaying advertisements tailored to customer interests, optimizing ad delivery, measuring ad effectiveness, and marketing analysis.

Article 5: Use of External Services

The Company may use services provided by external businesses for the operation of this Site, access analysis, payment, ad delivery, marketing, security, and other purposes.

These external businesses may set Cookies and similar technologies on this Site or acquire customer usage information through Cookies and similar technologies.

The acquired information will be used within the scope of the Company's purposes of use, and may also be handled in accordance with the privacy policies, Cookie policies, and other regulations established by each external business.

This Site utilizes services provided by Shopify as a platform for building and operating its online store. Additionally, depending on the settings of this Site and the apps introduced, access analysis services, ad delivery services, payment services, and other external services may be used.

Information about the external services actually used by the Company will be displayed via the Cookie settings screen or other appropriate methods, depending on the operational content of this Site.

Article 6: Transmission of Information to External Parties

When using this Site, Cookie identifiers, IP addresses, browsing history, device information, and other usage information may be transmitted from your device to the Company or external service providers.

The information transmitted, the recipients of the transmission, and the purpose of use will be made available for confirmation via the Cookie settings screen of this Site, the consent management screen, or other appropriate methods.

The information transmitted, the recipients of the transmission, or the purpose of use may change due to the addition, deletion, or setting changes of external services.

Article 7: How to Manage Cookies and Similar Technologies

Customers can manage the use of Cookies and similar technologies by the following methods:

1. Cookie settings screen of this Site

If a Cookie banner or Cookie settings screen is displayed on this Site, customers can permit, reject, or change settings for the use of Cookies and similar technologies, with the exception of essential Cookies.

Even after a selection has been made, it may be possible to change it via a link to the Cookie settings installed on this Site or other means.

2. Browser settings

Customers can refuse to store Cookies, display notifications when Cookies are stored, or delete stored Cookies by adjusting the settings of their browser.

The method of setting varies depending on the browser. For details, please check the help or settings screen of the browser you are using.

If Cookies are rejected or deleted, functions of this Site may not work properly, such as cart contents not being retained, login status not being maintained, or some order procedures being unavailable.

Furthermore, if you change your browser or device, delete Cookies, or initialize your browser settings, you may need to reconfigure your Cookie settings.

Article 8: Handling of Cookies and Personal Information

If information acquired through Cookies and similar technologies constitutes personal information, or if specific customers can be identified by cross-referencing it with other information held by the Company, the Company will handle such information in accordance with its Privacy Policy.

For information on the purposes of use of personal information including Cookies and similar technologies, provision to third parties, security management measures, requests for disclosure, and other handling, please refer to the Company's Privacy Policy.

Article 9: Transmission of Information Outside of Japan

If the providers of Shopify, access analysis services, ad delivery services, and other external services used by the Company are located outside Japan, information acquired through Cookies and similar technologies may be transmitted or stored outside Japan.

In such cases, the acquired information may be handled in accordance with the laws of the country where the relevant business is located or where the information is stored, and the regulations established by that business.

The Company will take necessary and appropriate measures in accordance with relevant laws and regulations.

Article 10: Changes to this Policy

The Company may change this policy as necessary due to amendments to laws and regulations, addition or changes to external services, functional changes to this Site, or other reasons.

In the event of significant changes, we will notify you by posting on this Site, through a Cookie banner, or by other appropriate methods.

The revised policy will become effective on the date it is posted on this Site or on a date separately designated by the Company.

Article 11: Contact Point

For inquiries regarding this policy or the handling of Cookies and similar technologies, please contact us via the inquiry form on our website.

Company Name
LUSUP JAPAN Co., Ltd.

Contact Method
Inquiry form on our website

Date of Establishment: July 14, 2026
Last Revised: July 14, 2026